RETURNS

We stand by our products. If you are unsatisfied with your order, there is a manufacturing defect on any of our products, or you have received a product that has been damaged during shipping, please submit a request using the button below including any details of your return. Upon receipt of your request, we will send instructions on how to best return or exchange your goods. There will be no charge for the return or exchange and we will get a replacement to you as soon as possible. For more information on our return policy, email support@smithandrogue.com

We are always learning and we know we can always be better.  Please reach out with any questions or concerns with your purchase and we will do our very best to make it right.  We want the products you buy from us to last a very long time, and even better if they can be passed on.  

We are always going out on new adventures, designing new products, and telling old stories.  Keep up by signing up below.