REACH OUT ANY TIME

We are always learning and we know we can always be better.  Please reach out with any questions or concerns with your purchase and we will do our very best to make it right.  We want the products you buy from us to last a very long time, and even better if they can be passed on.  

SHIPPING

Free shipping is available on orders that total $75 or more. This offer is only available within the continental United States. 

Shipping costs are determined by an item's size, weight, shipping method and delivery address. We will show an estimated shipping cost in your final shopping cart. If you select an alternative shipping method, an APO/FPO address or an address outside the continental United States, your actual shipping may be higher.

In-stock merchandise will normally arrive 3-6 days after the order is received. Orders are shipped via UPS ground or USPS. Tracking information will be e-mailed to you. We offer ground shipping to the United States, Alaska, and Hawaii.

RETURNS

To make a return or exchange on one of our products please email support@smithandrogue.com with the details of your return and we will send back intructions on how to best return or exchange your goods.  If there is a manufacturing defect on any of our products there will of course be no charge for the return or exchange and we will get a replacement out to you as soon as possible.  

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